RFD DESIGNS | Continuing Care Packages
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Continuing Care Packages

UNLIMITED Help for your WordPress website

Your Website Is Critical To Your Business

You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

Software Is Vulnerable

Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and on-line strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and FaceBook as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.

What Do I Offer?

I’ll do all the grunt work you don’t want to so you can just enjoy being a superhero to your audience. I’m like the Robin to your Batman. I will perform a number of small tasks (Less than 30 minutes) on your website throughout the month to make sure every piece of content and code is perfect.

The Upside

Working with me means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself.

Tell Me More About You

To be completely honest, I am only interested in working with clients who understand the value their website adds to their business. which is why the continuing care plans are available by application only.

Please review the plans below and use the form at the bottom of this page to get in touch and see if we will be a good fit for each other.

This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives.

Basic Plan – Investment $149.99/Month

The Basic plan is perfect if you just need your website maintained and a little bit of assistance with simple content management.

Includes the following:

  • Peace of mind that all your website software is up to date.
  • Daily database and weekly files backups of your website stored on your local server (So that if there are issues with the site we can rollback to a working version.)
  • Constant security monitoring to keep any nasty intruders out.
  • 2-Hours of content changes a month.

*Pay for a full year and receive a month free!!*

Pro Plan – Investment $199.99/Month

The Pro plan is perfect if you are adding features or functionality to your website on a regular basis. Includes all of the Basic Plan benefits plus:

  • Database and site file backups are stored on secure cloud hosted storage . (This is so you don’t have one single point of failure for your website. )
  • Full site scans to search for and fix SEO issues on your site such as broken links that lead nowhere.
  • Unlimited small monthly task

*Pay for a full year and receive a month free!!*

Gold Plan – Investment $299.99/Month

For those looking to get a serious return on their investment. The Gold plan includes all of the benefits above plus access to weekly coaching calls/strategy sessions to help you stay clear about your objectives and remain accountable to your S.M.A.R.T. goals.

Notes:

  • All sessions are conducted by telephone or Skype.
  • These plans are offered on a subscription basis and do need to be paid monthly in advance.

*Pay for a full year and receive a month free!!*

  • Basic Plan

  • $149.99/mo
  • All Software Regularly Updated
  • Secure Nightly Site Backups * (Local Backups Only)
  • Enterprise Grade Network Security
  • Priority Email Support
  • Uptime Monitoring & Performance Stats
  • Cancel Anytime (No Long Term Contracts)
  • Optional Packages:Content Marketing – +$450
  • Pro Plan

  • $199.99Monthly
  • All Software Regularly Updated
  • Secure Nightly Site Backups Local and Secure Offsite Cloud Hosting
  • Enterprise Grade Network Security
  • Priority Email Support
  • Uptime Monitoring & Performance Stats
  • Professional Training Videos
  • Monthly Maintenance Reports
  • Scan and fix broken links (keep search engines happy)
  • Gold Plan

  • $299.99Monthly
  • All features from lower tier plans plus monthly coaching calls for tips or advice.
  • All sessions are conducted by telephone or Skype.
  • There is no contract for any of these plans and you are free to cancel any time.
  • These plans are offered on a subscription basis and do need to be paid monthly in advance.

Application

*Please Fill Out The Application Below

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FAQ’s

What Happens After I Signup?

Your wordpress site will be evaluated within 1 business day and you will be contacted with my first report within 5-7 business days.

Will you support more than one site?

The monthly support plans are just for the one website. You are welcome to sign up twice if you have two sites. If you would like support for more than two sites please use the contact form HERE for our multi-site plans.

How can you provide unlimited support for monthly clients?

I’m fair and have found that most monthly clients are as well. I support a reasonable number of tasks per client and will let you know if you’re stretching the friendship.

How are the your plans structured?

Each plan is subscription based. You the customer are able to cancel your plan at any time but it must be at least 10 business days before your next payment is due.

I’m thinking about signing up...how long before you begin work on my site?

I will start working on solving your problem on the same business day you sign up. First I’ll check your details and activate your account. Once that’s done, you can submit your first job.

How long does a task take to complete?

I complete tasks on the same business day, most within 8 hours. If you request a task over the weekend, I’ll generally take care of it on Monday morning unless it is deemed to be urgent.

I am not sure if my job is a small job, what do I do?

If it feels like a small job, just sign up and I will do my best to fix it for you. If I can’t, you will get a full refund. If you want to check before you signup, you are welcome to send me a message using my contact form HERE

Are there limits to the tasks you will do?

To help make sure I can keep all of my customers happy, I only do small fixes and jobs. This means that 30 minute tasks are in scope and larger, more complex projects are out of scope.

Why do I need secure offsite backups?

The offsite backups are your ultimate fail safe measure in the event that there is a failure of the actual hardware that your site is being hosted on. While we do offer local backups with every plan, if the server crashes and all of your site files are deleted a offsite backup will be the only way you can recover your site data. IF you are collecting customer data or running a membership site this is especially important. I give a more in depth explanation HERE.

Why do I need secure offsite backups?

The offsite backups are your ultimate fail safe measure in the event that there is a failure of the actual hardware that your site is being hosted on. While we do offer local backups with every plan, if the server crashes and all of your site files are deleted a offsite backup will be the only way you can recover your site data. IF you are collecting customer data or running a membership site this is especially important. I give a more in depth explanation HERE.

What do I get with weekly consultation sessions?

The consultation sessions for gold plan members, consist of weekly scheduled sessions usually over Skype or by phone. It allows us to stay ahead of whatever you have upcoming. Also to discuss any new ideas for improving the site.

What is content marketing? How does it help me?

Content Marketing includes the ever changing world of social media. For any business looking for new clients and to increase their revenue social platforms have shown huge returns on investment for those smart companies willing to invest the time and money necessary for these strategies to work. This could also be considered brand maintenance because it also helps to increase awareness in your current and potential customers. A strategic and targeted social strategy is the key to growing your audience today along with the tried and true methods of Search Engine Optimization (Social Media and SEO are becoming more synonymous as time goes on).